1. Orders & Delivery
Q. How long does delivery take?
Delivery usually takes 3–7 business days across India.
Q. Do custom orders take longer?
Yes, custom-made products may take 1–2 additional days due to printing and processing.
Q. Will I get tracking details?
Yes, tracking details are shared via SMS/Email once your order is shipped.
2. Product & Quality
Q. What material is the frame made of?
Our canvas frames are made from premium mango wood, kiln-dried and chemically treated for durability.
Q. Is the canvas ready to hang?
Yes, all canvas frames come pre-mounted and ready to hang.
Q. Will the colors fade over time?
No, we use high-quality, fade-resistant printing to ensure long-lasting colors.
Q. Does the canvas have a border?
No, the canvas is wrapped around the frame for a clean, gallery-style finish.
3. Payments & COD
Q. Do you offer Cash on Delivery (COD)?
Yes, COD is available. Additional charges may apply.
Q. Is it safe to pay online?
Yes, all payments are processed through secure payment gateways.
4. Returns & Support
Q. What if I receive a damaged product?
Please contact us within 48 hours with an unboxing video and images. We'll provide a replacement or refund.
Q. Can I cancel my order?
Orders can be cancelled within 12 hours of placing. After dispatch, cancellation is not possible.
5. Usage & Styling
Q. Where can I use these products?
Our wall art is perfect for living rooms, bedrooms, offices, and creative spaces.
Q. Do you offer bulk or custom designs?
Yes, for bulk or custom requests, you can contact us via WhatsApp or email.